User Policy

User Policy for Security Guard Services

Provided by SCI SECURITIES SERVICES PVT. LTD.

SCI SECURITIES SERVICES PVT. LTD. is dedicated to delivering top-tier security solutions tailored to meet the specific needs of our clients. As a respected member of CAPSI (Central Association of Private Security Industry) and SHRP (Security and Human Resource Providers), we adhere to industry best practices and maintain the highest standards of service, professionalism, and integrity. Our mission is to ensure the safety and security of your assets, personnel, and premises through a comprehensive range of services, delivered by highly trained security personnel. By engaging our security services, clients agree to the following terms and conditions designed to ensure effective service delivery and a mutual understanding of responsibilities.

Provision of Services:

SCI SECURITIES SERVICES PVT. LTD. will provide trained, certified, and physically fit security personnel to safeguard your premises. Our security guards undergo extensive background checks, including police verifications, before deployment. We take pride in ensuring that our security officers are equipped with the necessary tools and knowledge to perform their duties efficiently, including communication devices, uniforms, and emergency response gear.

Client Responsibilities:

Clients are responsible for ensuring that their premises are safe and secure for our security personnel. This includes providing proper lighting, secure access points, and emergency facilities as needed. Clients should also notify SCI SECURITIES SERVICES PVT. LTD. of any specific security concerns, requirements, or changes to the environment that could impact the effectiveness of our services.

Training and Supervision:

We prioritize the ongoing professional development of our security personnel. Our team regularly participates in training programs covering security protocols, emergency responses, fire safety, first aid, and customer service. Clients can expect continuous monitoring of the guards' performance to ensure compliance with security standards.

Professional Conduct:

All security personnel are expected to maintain professionalism and conduct themselves with respect and courtesy. Our team is trained to handle sensitive information discreetly and professionally, and they are prohibited from engaging in any unprofessional behavior such as sleeping on duty or consuming alcohol or drugs. A clean and well-maintained uniform is a key aspect of our professional appearance.

Incident Reporting and Resolution:

In the event of a security incident or breach, our security officers will document the situation and report it to both the client and SCI SECURITIES SERVICES PVT. LTD. Our team will immediately investigate the matter and implement corrective measures to prevent future occurrences. Clients must promptly notify us of any incidents or security concerns that arise on the premises.

Termination of Services:

SCI SECURITIES SERVICES PVT. LTD. reserves the right to terminate services if the client fails to comply with the terms of the service agreement, including non-payment, unsafe working conditions, or other breaches of contract. Clients may also terminate services with written notice, as per the terms outlined in the service contract.

Insurance and Liability:

We provide insurance coverage for our security personnel in case of accidents or injuries sustained while on duty. However, SCI SECURITIES SERVICES PVT. LTD. is not liable for damages or losses arising from force majeure events or incidents caused by the client's negligence. Clients agree to indemnify the company against any claims or damages resulting from their own actions or failure to maintain a secure environment.

Confidentiality and Privacy:

We are committed to protecting the confidentiality and privacy of our clients and their operations. Our security personnel are trained to handle all sensitive information with the utmost discretion and to ensure that client data remains secure at all times.

Amendments to the Policy:

SCI SECURITIES SERVICES PVT. LTD. reserves the right to modify or update this user policy as needed. Any changes will be communicated to clients in advance, ensuring transparency and clear understanding of the new terms.

This user policy is governed by the laws of [Applicable Jurisdiction], and any disputes arising will be resolved in the courts of [Applicable Jurisdiction]. SCI SECURITIES SERVICES PVT. LTD. is committed to providing reliable and professional security services, and we look forward to building a lasting partnership with our clients.

For inquiries, further information, or to discuss specific security requirements, please contact SCI SECURITIES SERVICES PVT. LTD. at

• SCI SECURITIES SERVICES PVT. LTD.
• Phone: 08645322029
• Email: sales@sciss.in
• Office Address: 223 Unique Trade Centre Opp. P M Regency Hotel, Sayajigunj, Vadodara 390005 (Gujarat)